business, communication, productivity, leadership

4 Ways to Maximize Your Business Communication in the New Year

(This article first appeared on the Microsoft blog here.) The mantra for many every new year: Faster. Better. Cheaper. Applied to communication,...

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leadership, communication, top 10

Top 10 Communication Blogs From 2018: Did You Miss These?

Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in...

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leadership, communication, assistance, asking for help

How Strong Leaders Ask For Help

(This blog was previously published on Forbes here.) You don’t get bonus points for struggling. Only battle scars. When taking over a new job or...

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grammar, apostrophes, apostrophe usage

Using Apostrophes Properly in Perplexing Possessives

Possession presents problems to plenty of people—on social media platforms, in emails, in formal proposals. Not demonic possession. Not even...

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negative feedback, communication, leadership

4 Positive Responses to Negative Feedback—Even When You Disagree

From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive...

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parties, small talk, holidays, communication

12 Tips on Small Talk for the Holidays

Many professionals dread holiday parties on the horizon. It’s not that they don’t enjoy seeing old friends and family members; it’s the...

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