Old boss and young male employee in the office

How to Work With a Tyrant, Keep Your Cool, and Ultimately Win

(Forbes first published my article here.) Do you work with or for a tyrant? A colleague? Your boss? Or a client? If so, then you know that tyrants...

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Shocked businessman pointing at himself being in denial against gray background

Is It Wrong to Always Be Right?

Recognize any of these people around you? They must always have the last word in a discussion. They want to “set the record straight” in...

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Silhouette of happy three climbers on the top of the mountain holding hands. Concept of teamwork

6 Leadership Traits Seldom Mentioned

Quick—tick off the leadership traits that you often hear from conference speakers, read in leadership books or blogs, or study in training...

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Closeup portrait, young man, thinking, finger on mouth, looking at you, deciding. Human emotions, facial expressions, feelings

Communication Mistakes That Make You Sound Shy and Less Competent

(Forbes first published my article here.) The cocky demeanor of a used-car salesperson is likely not the look you’re going for. But most...

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Businesswoman blindfolded standing near a deep pitfall in the town

5 Leadership Communication Blind Spots and How to Remove Them

Transparency is not for wimps. Leaders rarely intend to deceive. Confusion, miscommunication, and even deception just happen through neglect....

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woman holding her thumb down

How to Reason and React When Your Boss Says No

(Forbes first published my article here.) Hearing “no” has never been fun. Not when asking your parents to let you attend a must-go event. Not...

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