Leadership

Top 10 Communication Blogs From 2018: Did You Miss These?

Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in case you missed them.   Top 10 Booher Communication Blogs of the Year   How to Stop a Micromanaging Boss Far too many people have had a [...]

2018-12-18T05:02:11+00:00By |Comments Off on Top 10 Communication Blogs From 2018: Did You Miss These?

How Strong Leaders Ask For Help

(This blog was previously published on Forbes here.) You don’t get bonus points for struggling. Only battle scars. When taking over a new job or project, or when the responsibilities or multiple deadlines push you to overload, it’s time to collaborate for the input you need. Weak leaders hesitate to ask for help, fearing others [...]

2018-12-11T05:06:46+00:00By |Comments Off on How Strong Leaders Ask For Help

4 Positive Responses to Negative Feedback—Even When You Disagree

From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive response in the situation will matter far more and for far longer than the feedback itself. For example, the boss says, “Your monthly status report is late [...]

2018-11-27T03:52:00+00:00By |Comments Off on 4 Positive Responses to Negative Feedback—Even When You Disagree

The Best Kept Secret in Handling Emotional Conversations Well

Have you ever awakened at 3:00 a.m., rehashing a conversation from earlier in the day? Why didn’t I think to say X? Or if I had just commented that Bryan’s actions were “unusual” instead of calling them “irrational,” maybe he wouldn’t have exploded and walked out. What if . . . . On and on, [...]

2018-11-13T03:51:37+00:00By |Comments Off on The Best Kept Secret in Handling Emotional Conversations Well

The Secret Sauce in Appealing to Someone’s Best Self

My husband will be the first to tell you that he’s not a fixer-up kind of guy. He can change a lightbulb, but if anything else goes wrong around the house, we have to call Denny, our handyman. If Denny can’t do the job, then it’s a plumber, electrician, carpenter, exterminator, roofer, or cable guy [...]

2018-11-05T20:48:03+00:00By |Comments Off on The Secret Sauce in Appealing to Someone’s Best Self

How to Settle a Conflict When You’re Wrong

In a past organization, I routinely interacted with an employee who just couldn’t bring himself to admit being wrong about anything. No matter if we were dealing with misjudgment about how well a new hire might work out, about the likelihood of a potential contract closing, or about accuracy in data entry, his reaction typically [...]

2018-10-23T04:37:12+00:00By |Comments Off on How to Settle a Conflict When You’re Wrong