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How to Stop a Micromanaging Boss

If you haven’t worked for a micromanager, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them around the water cooler, and chew them up at the dinner table with their family. At the worst situations, frustration leads to deep-seated resentment that triggers a job change or career move. (A Gallup [...]

2018-08-15T12:27:38+00:00By |Comments Off on How to Stop a Micromanaging Boss

4 Ways Leaders Make Their Communication Clear

As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond, “No, I don’t get it.” Instead, they nod, smile, and remain silent, thinking they’ll figure it out later. Some do; some don’t. The best leaders know that the burden to be understood [...]

2018-02-28T21:13:01+00:00By |Comments Off on 4 Ways Leaders Make Their Communication Clear

Why the Elevator Speech Is Dead—And What to Do Instead

Ten years ago, clients asked me to help their sales teams to perfect their elevator speech. Not anymore. It’s dead. Nobody has time to listen to your elevator “speech.” How often do you hear a TV anchor say to a guest, “I’ve just 10 seconds left; give me your reaction to X.” Impatience has quashed [...]

2018-02-28T21:13:55+00:00By |Comments Off on Why the Elevator Speech Is Dead—And What to Do Instead

Are You Telling a Story––or an Anecdote?

No, it’s not just you. You’re not just imagining that half the blogs and books you’ve read in the last few years have urged you to learn to tell a great story. Here’s why. Stories make things stick. Professional speakers, CEOs, entertainers, trainers, and leaders have learned that data, marketing messages, instructions, procedures, or just [...]

2018-02-28T21:15:41+00:00By |Comments Off on Are You Telling a Story––or an Anecdote?

12 Communication Habits to Become Better Team Leader

Let’s face it: Most professionals don’t have the gumption to point out to their boss habits that are killing morale, draining productivity, and building an emotional wall. In consulting with organizations for three decades and hearing clients complain about the communication—or lack thereof––from their boss or coworker across the hall, I’ve compiled the following list [...]

2018-02-28T21:15:43+00:00By |Comments Off on 12 Communication Habits to Become Better Team Leader

10 Grammar Mistakes That Drive Your Friends Nuts

I recently posted this note on my Facebook page: He: "I'll try and call before the weekend." Me: (thinking) "He'll try TO call before the weekend." Does anybody else have a grammar-auto-correct button that was installed in their brain by an English teacher or parent? Within a few hours, a loooong list of pet peeves [...]

2018-02-28T21:18:35+00:00By |Comments Off on 10 Grammar Mistakes That Drive Your Friends Nuts