Communication

5 Sentences Great Leaders Say Sincerely and Often

Liars need not apply. But leaders who sincerely want to inspire their teams to work at peak performance—simply because they love the job—can change hearts and attitudes with sincere, frequent communication along the following lines.   Phrases to Motivate Your Team Members   “I appreciate you and what you do.” This comment conveys an attitude [...]

2018-09-18T04:05:59+00:00By |0 Comments

How to Separate Spin From Deception and Lies

Everybody spins—to get a date, a mate, a job. Spinning simply means putting your best foot forward by telling your story of what happened with the best possible interpretation of the facts and the situation. Deception happens when you alter or omit facts with the intent to change another’s perspective on a situation. Lying, . [...]

2018-09-11T04:05:39+00:00By |Comments Off on How to Separate Spin From Deception and Lies

How to Calm Your Nerves Before a Presentation

Even professional speakers get nervous before keynotes or presentations. To what degree depends on what’s at stake: Who’s in the audience? A competitor? A special loved one? Will their career take a big nosedive if they fail? Do they stand a chance of winning a huge contract if they succeed spectacularly? Success comes not in [...]

2018-09-10T02:29:49+00:00By |Comments Off on How to Calm Your Nerves Before a Presentation

4 Ways to Verify Others REALLY Understand What You’re Communicating

As a leader, you’ve probably asked your team countless times some version of, “Do you understand?” How do team members generally respond? They nod, smile, and say yes. And more often than not, even if they don’t understand, they assume they’ll figure it out along the way. Some do. Some don’t. But rarely will anyone [...]

2018-09-02T00:38:14+00:00By |Comments Off on 4 Ways to Verify Others REALLY Understand What You’re Communicating

Changing the “Tone” of Communication at Work and Home

“Don’t you use that tone with me!” Chances are you’ve either heard it from a parent or said it to a teen. Tone carries attitude, meaning, and muscle. Is most communication positive or negative where you work? Do people feel encouraged and upbeat—or discouraged and disengaged? Is praise free-flowing or rare? Do people value harmony [...]

2018-09-02T00:47:01+00:00By |Comments Off on Changing the “Tone” of Communication at Work and Home

How to Get C-Suite Buy-In

(This article first appeared on Forbes.com here.) “Never heard back on that.” “They never took serious action on my recommendation.” “Sure would like to have a seat at the table when that discussion comes up next time!” All of these are common laments from those who’ve had their day in front of C-suite decision makers—and [...]

2018-08-15T20:34:15+00:00By |Comments Off on How to Get C-Suite Buy-In