communication challenges

The 4 Toughest Communication Challenges Leaders Face

As a leader, your communication determines your success. That’s how you accomplish your goals and plans every single day. But just because you do...

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Reengage a Distracted Audience

How to Reengage a Distracted Audience

The next time you see a televised State of the Union address, a riveting motivational speaker, or even a memorial service for a national hero, notice...

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ask questions

Getting the Wrong Answers? Ask Better Questions!

How would YOU respond to an email like this: We’re considering scheduling something different this year as an opening “mixer” for our next...

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email strategies

Hit SEND With Confidence You’re Building—Not Destroying—Your Brand

(Forbes originally published my article here.) Email is how you show up in today’s workplace. When used correctly, email can increase your...

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things leaders want to hear

6 Things REAL Leaders Always Want to Hear From Employees

Most people recognize a poor leader’s communication missteps:  Unresponsiveness. Sarcasm. Angry outbursts. Lack of feedback. Little or no...

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coworkers never want to hear

4 Things Your Coworkers NEVER Want to Hear From You

Before founding my own company, I had my share of odd jobs. At age 16, I worked part-time at Six Flags Over Texas. During college and graduate...

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