Ebony businessman talking by phone in office cafe

Following Up When People Fail to Do What They Say

The client doesn’t return your call. The doctor’s office forgets to call with the test results. A colleague never makes the introduction she...

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Young woman with laptop checking an email at home

Most Hated Email Habits—and What to Do Instead

(Forbes first published my article here.) Now that your email inbox has been filled with notices about strategic meetings, project kick-offs, and...

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former employee taking their boxed items from workplace

How to Quit Your Job With Class

(Forbes first ran my article here.) Raise your hand if a parent warned you, “If you can’t say something nice about somebody, don’t say...

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Businessman with briefcase walking up

Stay Strong with 3 Sound Practices for Business Growth

Each year typically starts with excitement about new plans and strategies. But staying strong springs from a sturdy platform of fundamental business...

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Business woman and businessman looks on laptop

Should You Just Do It or Delegate It? Neither!

“Can you deliver your proposal on the 20th to a group of our executives?” “That’ll work,” I confirmed. Never mind that I was booked...

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Female journalist with microphone having an interview indoors

How You Can Be a Good Public Speaker—Even If You Don’t Speak for a Living!

(Forbes first published my article here.) No matter where your paycheck, profits, or clients come from, learning to give a good speech can...

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