Publisher: McGraw-Hill
Editions: English/Indian, Korean, English, Arabic, Russian, Czech, Chinese Short Form, Chinese Long Form
Format: Paperback, Kindle, NOOK Book
Awards/ Recognition: Newbridge Book Club selection

Communicate With Confidence!: How to Say It Right the First Time and Every Time
by Dianna Booher

The classic business communication guide—updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

  • Being persuasive
  • Running productive meetings
  • Asking the right questions
  • Coaching
  • Negotiating
  • Resolving conflicts
  • Responding to insults
  • Offering praise
  • Delegating responsibilities
  • Crossing cultural divides
  • Networking at events


Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!

Brian Tracy
Bestselling Author of How the Best Leaders Lead, Goals!, and Eat That Frog!

Dianna Booher produced a tremendous resource with the first edition of this book—but I’m confident this new version will be a classic. Well-organized, practical, comprehensive advice.

Harvey Mackay
Author of the #1 New York TimesBestseller Swim with the Sharks without Being Eaten Alive

Communicate with Confidence! is . . . the clearest, most comprehen-  -sive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.

Jim Kouzes
Coauthor of The Leadership Challenge and Credibility, and The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

Communicate with Confidence! is the best communication book I have seen.

Ken Blanchard
Coauthor of The One Minute Manager® and Full Steam Ahead!