Executive Communication

Far too many professionals see their careers stall at some point and fail to get the feedback they need to move off the plateau and advance to the next step.

Often, the problem is an inability to communicate or interact appropriately with those at the executive level—whether clients or their own executive team.

The comments from the executive team vary:

  • “Brilliant. But not well liked. Just doesn’t connect with people.”
  • “Doesn’t always use the appropriate language—too laid back, too flippant.”
  • “Too intense. Can’t relax. Comes on too strong. No sense of humor.”
  • “Gets down in the weeds. Rambles. Very bright, but far too technical for the audience. Can’t translate.”
  • “Doesn’t know how to communicate the big picture. Focuses on the wrong details.”
  • “Just not personable. Not a classy dresser. Excellent behind the scenes, but I would not want to put them in front of important clients.”
  • “Just inconsistent. Sometimes he hits a home run; sometimes not.”

Excellent communication skills may not come naturally for you. Most people are not born with those skills in the same way as “natural” athletes seem to be born with certain athletic abilities.

But here’s the good news:  You can learn the communication skills, habits, and traits that make the critical difference in your success as a leader.  Small changes can make a big difference in your impact.

 

Dianna Booher has changed the way corporate America communicates.

Dr. Mary Kay Kickels
Former VP of Corporate Training,
Encyclopedia Britannica Educational Corporation

Typical Executive Coaching Topics

As you imagine, personal coaching is, well, quite personal. Senior leaders and executives come with many different types of communication challenges. We begin with analysis and assessment to determine the situation and identify their goals. Then we select the best approach to meet their goals.

Here are typical outcomes various clients achieve:
  • Organize a clear, concise, compelling presentation
  • Deliver a dynamic, entertaining, interactive presentation
  • Develop executive presence that allows access to the
    C-suite decision makers
  • Feel more comfortable in connecting in informal settings with peers, clients, and coworkers in “small-talk” situations
  • Deliver bad news in straight-forward ways without destroying a relationship or morale
  • Converse and connect with clients and peers one on one
  • Negotiate with stakeholders inside and outside the organization at all levels in all settings
  • Write quickly, clearly, concisely, and persuasively to staff, clients, suppliers, and strategic partners
  • Lead productive meetings that deliver results
  • Participate in productive meetings and contribute value without dominating or remaining passive
  • Resolve conflict between themselves and others or mediate conflict between team members
  • Develop creative ways to launch a new product or service message throughout an organization or to customer

 

Dianna Booher is the communication guru of the 21st century!

Ken Blanchard
Coauthor of The New One Minute Manager
and One Minute Mentoring

Dianna's Track Record

If it is extensive experience you want, that’s exactly what you’ll get in her executive presence coaching program. Consider the following experience she draws from to advise clients on the challenges they face.

  • Star Quality Award by IBM
  • Minority/Women-Owned Vendor of the Year for Overall Impact on the Organization by Frito-Lay
  • Research gained in writing 48 books, published in 61 foreign-language editions (major US publishers)
  • CPAE Speaker Hall of Fame
  • A Cindy Award in New York Film Festival—Corporate Training Division
  • Top 200 Most Influential Authors in the World (Richtopia: 2017-2018)
  • Top 100 Thought Leaders in America by Leadership Excellence
  • Top 100 Minds in Personal Development by Leadership Excellence
  • Top Leadership 500 by Leadership Excellence/HR.com
  • Global Gurus Top 30 Communicators (#3 in 2019)
  • Newbridge Executive Book Club—Main Selection
  • 21 Top Speakers for the 21st Century by Successful Meetings magazine
  • Macmillan Executive Book Club Selection

 

….your message on how to improve the quality of our business and personal communications was right on target. Thanks again for your perfectly focused messages.

Oscar Gomez
Vice President, External Affairs, Verizon Communications Inc.