Miscellaneous

Why Going to Funerals Is Good for You

Please hear me out on this: Life is not all about hype and happiness. Meaning bubbles to the psyche from moments of sadness as often as glee. Relationships among coworkers, friends, and family mean you’ll eventually lose those you love. And as part of working through your grief, you’ll attend a funeral or memorial to [...]

2018-06-19T03:04:13+00:00 By |0 Comments

Why Prospects Don’t Answer Their Phone—and How to Change Things

Answering your phone can be a dicey experience these days. Having some off-beat, unhelpful caller waste your time—or worse, insult you—can spoil a good day. If you have a sinking feeling some of your salespeople may be making such critical mistakes (or heaven forbid, you yourself have tried these call openers), pass on this warning: [...]

2018-06-12T04:36:13+00:00 By |0 Comments

5 Best Practices to Prevent Business Writing Blunders

It pays to write well and fast. Here’s how to prevent the most common business writing blunders that can sink a project, your credibility, or your career:   Prevent Business Writing Blunders: 5 Best Practices   Don’t Start Too Early The toughest part of writing is thinking.  When your thinking has been insufficient and you [...]

2018-05-07T20:29:39+00:00 By |Comments Off on 5 Best Practices to Prevent Business Writing Blunders

Are You Delivering Great Stories—Or Just Narrating Them?

In my coaching practice, executives often tell me they want to improve their ability to tell stories that inspire and persuade. But as we start work together, they often haven’t thought about the subtle difference in delivering a story versus narrating one. Big difference. Let me illustrate here as best I can. Okay, I can’t [...]

2018-05-01T04:42:38+00:00 By |Comments Off on Are You Delivering Great Stories—Or Just Narrating Them?

6 Differences Between Leaders and Managers

The distinction between leader and manager may have absolutely nothing to do with position or title. You can lead as a project team member, an association member, a parent, a researcher, a customer or an assistant. The key difference: Leaders improve things. Managers maintain things.  But let me get more specific about how:   How [...]

2018-03-26T17:54:03+00:00 By |Comments Off on 6 Differences Between Leaders and Managers

Communication Is About the Time, Not the Tools — Really!

(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast Organized Communication: Avoiding Information Overload  addresses the issue that faces us all, the email inbox overflow. As always, all thoughts and opinions expressed here are my own.) Another one of those emails popped into my inbox today:  “I’m sending a reminder about X [...]

2018-03-20T00:12:35+00:00 By |Comments Off on Communication Is About the Time, Not the Tools — Really!