Different Viewpoint

How to Get Cocky Leaders to Consider a Different Viewpoint

Seriously, play along with me for a moment. Try these two brainteasers for yourself before reading ahead for the answers—and the point: ...

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positive communication

Turn Negative, Depressing Conversations To Positive Communication

(Forbes first published my article here.) Everywhere you turn these last few weeks, you hear bad news and sad stories about the Coronavirus and...

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Work From Home Communication

Keeping Your Communication Professional As You Work From Home

The national crisis surrounding the Covid-19 pandemic has sent many employees home to work remotely. Unlike those who already work from home...

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Tone Can Tank Your Communication and Career

We often hear the phrase “tone deaf” in political circles. By that, people mean someone is oblivious to what others are feeling, thinking, and...

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Did You Miss These Most Popular Blogs of the Year?

Year’s end is a time of reflection for most people. My contribution to that reflection effort is re-running some of the most popular communication...

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A Dozen Favorite Quotations on Gratitude

As another Thanksgiving rolls around, is your gratitude barometer rising or falling? Note that specific emotion—or lack thereof—may explain this...

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