funerals, bereavement, grieving

Why Going to Funerals Is Good for You

  Please hear me out on this: Life is not all about hype and happiness. Meaning bubbles to the psyche from moments of sadness as often as glee....

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cold calling, phone prospects

Why Prospects Don’t Answer Their Phone—and How to Change Things

  Answering your phone can be a dicey experience these days. Having some off-beat, unhelpful caller waste your time—or worse, insult...

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business writing, writing tips

5 Best Practices to Prevent Business Writing Blunders

It pays to write well and fast. Here’s how to prevent the most common business writing blunders that can sink a project, your credibility, or your...

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storytelling, presentations, narrative

Are You Delivering Great Stories—Or Just Narrating Them?

  In my coaching practice, executives often tell me they want to improve their ability to tell stories that inspire and persuade. But as we...

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leaders vs. managers,skills,communication

6 Differences Between Leaders and Managers

  The distinction between leader and manager may have absolutely nothing to do with position or title. You can lead as a project team member,...

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email overload, email management, email productivity

Communication Is About the Time, Not the Tools — Really!

(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast Organized Communication: Avoiding Information...

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