first-impressions

How to Reverse a Bad First Impression

You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that...

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Signs of Depression and Suicide

How to Help Depressed or Suicidal People

Dr. Lorna M. Breen, a top ER doctor who treated virus patients in a Manhattan hospital, recently died by suicide. According to her father, her job...

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talk or write

To Talk or Write? A Critical Communication Decision (Part 1)

The US has just come through a political mine field—most referencing texts, emails, phone calls, and meetings as proof of either guilt or...

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Different Viewpoint

How to Get Cocky Leaders to Consider a Different Viewpoint

Seriously, play along with me for a moment. Try these two brainteasers for yourself before reading ahead for the answers—and the point: ...

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positive communication

Turn Negative, Depressing Conversations To Positive Communication

(Forbes first published my article here.) Everywhere you turn these last few weeks, you hear bad news and sad stories about the Coronavirus and...

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Work From Home Communication

Keeping Your Communication Professional As You Work From Home

The national crisis surrounding the Covid-19 pandemic has sent many employees home to work remotely. Unlike those who already work from home...

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