email bottleneck

Is Your Email Inbox a Bottleneck for the Entire Team?

(Forbes first published my article here.) Nobody wants to answer that question with a yes. But then, you yourself may be the least objective...

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email management

Does Your Email Inbox Dictate Your Day—And Should It?

A reporter for Newsday called recently for a comment about his story on executive stress and the connection to email. As I shared stats from my...

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human nature

Random Reflections on Human Nature—From the Beach

I rarely go off the rails as a blogger. But this past month as I read, relaxed, and walked the beaches in Belize, it seemed that old truths became...

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fewer emails

Send Fewer Emails to Engage Deeper—and Lighten Your Load

Tim, a friend of mine back in college, had the weird habit of setting his alarm to go off at 7:00 am on Saturdays when he had no intention of getting...

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Giving Bad News Like the Brave

Mature optimism is a cornerstone of healthy living. If you’re habitually communicating “The sky is falling!” people draw the conclusion that...

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How Strong Leaders Own Up to Flops, Mistakes, and Misjudgment

(Forbes originally published my article here.) Being human means making mistakes. And being a leader means owning them. The weak defend mistakes,...

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