Personal Development & Success

Why Doing What You Say Matters

(This article originally appeared here on Forbes on May 19, 2018.) When it comes to commitments, there are two kinds of people in the marketplace: Those who keep commitments as if their life depended on it—and those who break them as easily as crystal. By definition, integrity means soundness, sincerity, truthfulness, coherence, honesty, of good [...]

2018-07-17T05:29:57+00:00By |0 Comments

5 Ways to Gain Credibility With Executive Leaders

(This article first appeared on Forbes here.) Few things are more frustrating than identifying a problem, developing a viable solution, hearing accolades from coworkers only to have your executive team question the very premise of your recommendation. Rather than being greeted with gratitude and confidence, in their presence, you feel as credible as Bernie Madoff [...]

2018-07-03T04:33:21+00:00By |Comments Off on 5 Ways to Gain Credibility With Executive Leaders

Why Going to Funerals Is Good for You

Please hear me out on this: Life is not all about hype and happiness. Meaning bubbles to the psyche from moments of sadness as often as glee. Relationships among coworkers, friends, and family mean you’ll eventually lose those you love. And as part of working through your grief, you’ll attend a funeral or memorial to [...]

2018-06-19T03:04:13+00:00By |Comments Off on Why Going to Funerals Is Good for You

Is Your Discussion a Helpful Debate or a Heated Dogfight?

You’ve heard that politics and religion are taboo topics in the workplace. But it’s not just politics and religion nowadays. It’s also social issues and controversial company policies and values that cause people to hold their tongue and wonder: Where’s the line? Is it smarter to keep quiet and “play it safe”? Or do you [...]

2018-05-29T04:37:45+00:00By |Comments Off on Is Your Discussion a Helpful Debate or a Heated Dogfight?

Understand Their Frame of Reference to Get Your Point Across

Recently, I called a property-tax reduction firm about protesting my property taxes. The form downloaded from their website requires homeowners to list renovations done on their home, along with accompanying photos and receipts. I was puzzled. Didn’t renovations INCREASE rather than decrease the value of a home? How would knowing about renovations help the firm [...]

2018-05-15T01:35:31+00:00By |Comments Off on Understand Their Frame of Reference to Get Your Point Across

5 Tips for Women Talking Techie to Technical Men

(My column first appeared on Forbes here.) Communicating technical concepts to another technical person requires focus and discipline. Add to this picture other complexities in cross-gender communication. Then scratch below the surface, and you’ll understand why you’re in a difficult situation: A technical communicator won’t let you off the hook with vague generalities. A technical [...]

2018-04-24T03:35:55+00:00By |Comments Off on 5 Tips for Women Talking Techie to Technical Men