Personal Development & Success

5 Tips for Women Talking Techie to Technical Men

(My column first appeared on Forbes here.) Communicating technical concepts to another technical person requires focus and discipline. Add to this picture other complexities in cross-gender communication. Then scratch below the surface, and you’ll understand why you’re in a difficult situation: A technical communicator won’t let you off the hook with vague generalities. A technical [...]

2018-04-24T03:35:55+00:00 By |0 Comments

Unusual Persuasion Tactics You’ll Find Hard to Believe

(This blog first appeared on Forbes.com here.) Life unfolds as a series of persuasive interactions—to get a date, a mate, a job, a promotion, a sale.  What can you do to influence how others think or act as a result of your encounters? Here are 3 counter-intuitive principles of persuasion that most people find hard [...]

2018-04-16T19:13:02+00:00 By |0 Comments

How to Boost Your Credibility at Work

(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job performance, but also by your communication––how you talk and what you talk about when and with whom. Words have to match actions. In addition to meeting your deadlines and hitting [...]

2018-04-10T10:56:15+00:00 By |Comments Off on How to Boost Your Credibility at Work

Communication Is About the Time, Not the Tools — Really!

(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast Organized Communication: Avoiding Information Overload  addresses the issue that faces us all, the email inbox overflow. As always, all thoughts and opinions expressed here are my own.) Another one of those emails popped into my inbox today:  “I’m sending a reminder about X [...]

2018-03-20T00:12:35+00:00 By |Comments Off on Communication Is About the Time, Not the Tools — Really!

How to Communicate Like a Confident Leader

(My blog first appeared on Forbes.com here: https://www.forbes.com/sites/womensmedia/2017/05/10/how-to-communicate-like-a-confident-leader/#48a1fc1e4a3e.) As a keynoter, when I ask audience members to call out attributes of executive presence, they always mention confidence. As I drill down on the topic, the audience agrees that they can see it, hear it, and sense it in many ways—often in ways not always apparent to [...]

2018-04-09T09:02:58+00:00 By |Comments Off on How to Communicate Like a Confident Leader

4 Ways to Manage People You Don’t Like

Sooner or later, you’re going to be put in charge of a project, team, or department where you’ll discover that you’re working with someone who “rubs you the wrong way." Sometimes you know why. Often you don’t. When explaining that negative gut reaction to yourself, you may label someone “arrogant,” “slick,” “lazy,” “self-righteous,” “sniveling,” “dorky,” [...]

2018-03-06T06:53:38+00:00 By |Comments Off on 4 Ways to Manage People You Don’t Like