presentation prepare

Polish Your Presentation—But Not to Perfection

(Forbes first published my article here.) Whether engineers, analysts, athletes, or sales professionals, you’ve heard and seen the best and...

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Cross-Functional Communication

4 Ways to Improve Cross-Functional Communication

The weather forecaster issues a tornado warning, so you get out your new flashlight to make sure it’s working in case the electricity goes off....

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co-author, collaborator, ghostwriter

Collaborator, Coauthor, or Ghostwriter? How to Decide Which You Need

Early in my career, I collaborated with CEO Jim on his business book. After I’d completed the first draft and he reviewed it, we sat down together...

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business empathy

How Can Empathy Be Bad for Business?

If you’ve ever watched TV coverage after a crazed killer has gunned down innocent victims in a shooting rampage and felt your own muscles tighten...

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job promotion

How to Make It Easy and Painless for Your Boss to Promote You

(Forbes first published my article here.) Let’s get real: You may be doing stellar work—and still feel stalled in your current job. Just...

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communication habits

8 Communication Habits to Make You a Better Leader

Emotional instability, for whatever reason, can infect the workplace and lower productivity as surely as malfunctioning equipment. Often, the person...

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