communication lessons

Communication Tips From the World of Entertainment

Consider your favorite movie, play, or novel. Which kept you awake at night? Which popped into your consciousness days or months later? Those...

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improve how you think

3 Ways to Improve How You Think

Nothing sets you apart as a leader like having a reputation for always coming through with new ideas and solutions to problems.  That distinction...

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Childish Behavior

How To Handle Childish Behavior At Work

(Forbes first published my article here.) My client Heather called to say she hadn’t received our shipment of books. So our operations manager...

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speak up

How to Speak Up and Hold the Floor Long Enough to Make Your Point

When others conclude that you rarely speak up, your career stalls. The ability to command attention and build a case are attributes closely...

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talk or write

To Talk or Write? A Critical Communication Decision—Part 2

Last week’s post presented seven reasons to write rather than talk to your employees, suppliers, and strategic partners: Allows time to...

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talk or write

To Talk or Write? A Critical Communication Decision (Part 1)

The US has just come through a political mine field—most referencing texts, emails, phone calls, and meetings as proof of either guilt or...

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