(Forbes first published my article here.) You’ll find it difficult to pick up a publication from the last few months that does not include an...
Read more(Forbes first published my article here.) You’ve probably heard the old joke about the socially awkward woman whose friend set her up with a...
Read more(Forbes first published my article here.) “So what are your responsibilities here?” I asked Cheryl, the senior manager seated beside me at the...
Read more(Forbes first published my article here.) We’ve heard all these or similar comments before—but they keep coming: —“The culture here...
Read moreWords can change lives, careers, and organizations forever. Because of words, leaders have fallen. Businesses have gone bankrupt. Wars have killed...
Read more(Forbes first ran my article here.) Raise your hand if a parent warned you, “If you can’t say something nice about somebody, don’t say...
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