Expressions. Handsome young man in suit feeling fear with open mouth and closing eyes with hands

What To Say In Sticky Situations

(Forbes first published my article here.) You’ve probably heard the old joke about the socially awkward woman whose friend set her up with a...

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Climber helps ascent of two climbers on a mountain top

“Just Trust Me on This, Ok?” 6 Reasons They Don’t and How to Rebuild

(Forbes first published my article here.) “So what are your responsibilities here?” I asked Cheryl, the senior manager seated beside me at the...

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Young woman interviewing a guest in a studio for a podcast

How to Ditch Drawbacks and Increase Credibility

(Forbes first published my article here.) We’ve heard all these or similar comments before—but they keep coming: —“The culture here...

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What’s Your Potential to Be Profound When You Communicate?

Words can change lives, careers, and organizations forever. Because of words, leaders have fallen. Businesses have gone bankrupt. Wars have killed...

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former employee taking their boxed items from workplace

How to Quit Your Job With Class

(Forbes first ran my article here.) Raise your hand if a parent warned you, “If you can’t say something nice about somebody, don’t say...

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Businessman with briefcase walking up

Stay Strong with 3 Sound Practices for Business Growth

Each year typically starts with excitement about new plans and strategies. But staying strong springs from a sturdy platform of fundamental business...

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