(Forbes first published my article here.) My client Heather called to say she hadn’t received our shipment of books. So our operations manager...
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When others conclude that you rarely speak up, your career stalls. The ability to command attention and build a case are attributes closely...
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Last week’s post presented seven reasons to write rather than talk to your employees, suppliers, and strategic partners: Allows time to...
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The US has just come through a political mine field—most referencing texts, emails, phone calls, and meetings as proof of either guilt or...
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Millennials aren’t the only generation that demands frequent feedback and expects to advance quickly up the career ladder. In fact, HR typically...
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“Never got a response to my email.” “They never followed through on my recommendation.” “I’d definitely like to have a seat at the table...
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