As an author, sooner or later you’ll be evaluating what a PR firm can do for you in launching your book and helping with ongoing promotion. Notice...
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(Forbes first posted my article here.) The seventh email on the same situation just popped into my inbox. Yet the matter was so very simple to...
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The weather forecaster issues a tornado warning, so you get out your new flashlight to make sure it’s working in case the electricity goes off....
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My last few interactions as a customer have traumatized me. For three nights, the conversations have replayed in my head for hours of fitful drama...
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Big Bank acquired our Small Bank mid-month (real names removed to protect the guilty). Small Bank notified customers a month prior to the merger...
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(Forbes first published my post here.) When my husband and I first married, we had an ongoing travel battle. Working in Houston as a consultant, I...
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