A reporter for Newsday called recently for a comment about his story on executive stress and the connection to email. As I shared stats from my...
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Tim, a friend of mine back in college, had the weird habit of setting his alarm to go off at 7:00 am on Saturdays when he had no intention of getting...
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In today’s world, we work, live, and die by email. Okay, I exaggerate. But it’s hard to get through a week without weeding your way through an...
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(This column first appeared on CEOWorld.Biz) For more than three decades, I’ve been reading other people’s mail. That is, corporate emails to...
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Salespeople typically do a great job in engaging customers and presenting their service or product. But occasionally, a salesperson stuns you....
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(This article first appeared on the Microsoft blog here.) The mantra for many every new year: Faster. Better. Cheaper. Applied to communication,...
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