tech communication, talking tech, communication

5 Tips for Women Talking Techie to Technical Men

(My column first appeared on Forbes here.) Communicating technical concepts to another technical person requires focus and discipline. Add to this...

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credibility

How to Boost Your Credibility at Work

(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job...

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communication expert, keynote speaker

6 Ways Real Leaders Turn Insincerity Into Inspiration

The biggest barrier between leaders and followers is distrust. And the window dressing for distrust is insincerity. People put up with a lot of...

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bad business communication habits

10 Bad Business Communication Habits That Ruin Relationships

Few people admit to bad communication habits—much less habits that can cost them a job or a contract. Yet, we all see some of the following...

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Proper Communication Techniques

Do You Hear the Shocking Sound of Silence From Customers?

Some silences can be more painful than others: The thank-you note that never arrives. The dinner invitation that goes unanswered. The job...

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Enhance Relationships with Clients

10 Traits That Make You More Likable

You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...

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