(My column first appeared on Forbes here.) Communicating technical concepts to another technical person requires focus and discipline. Add to this...
Read more
(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job...
Read more
The biggest barrier between leaders and followers is distrust. And the window dressing for distrust is insincerity. People put up with a lot of...
Read more
Few people admit to bad communication habits—much less habits that can cost them a job or a contract. Yet, we all see some of the following...
Read more
Some silences can be more painful than others: The thank-you note that never arrives. The dinner invitation that goes unanswered. The job...
Read more
You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...
Read more
