Whether delivering a presentation, meeting with a client in the heat of a crisis, or battling with your teen over curfews, how you respond to a...
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You rush into your office early at 7:30 to get a jump on the day. Your overflowing inbox shows several emails marked urgent. But they’ll need...
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Salespeople are typically the nicest people in the room. They ask about your family. They laugh at your stories. They empathize with your hard...
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Whether delivering a presentation to clients or your own executive team, delegating, or passing someone in the hallway, leaders get questions....
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Not everyone longs to be THE boss of a large team or organization. But given a choice, most of us would like to BE our own boss. We want the...
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You’ve interacted with your prospect a couple of times—either on the phone or by email. You’ve researched the organization. You’ve...
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