You’ve interacted with your prospect a couple of times—either on the phone or by email. You’ve researched the organization. You’ve...
Read moreAs I read of the latest cyberattack, the worst in history, involving hospitals, shipping systems, and corporations in more than 150 countries, I...
Read moreSeveral months ago, someone asked a group of colleagues how best to get a proposal accepted to present at an industry conference. One committee...
Read moreDuring an election season or a corporate crisis, the word “leadership” is used probably more than any other—as a prescription for better...
Read moreSix colleagues and I sat huddled in an impromptu meeting before a general session. Someone raised the question of how to generate a bigger attendance...
Read moreNobody intends to hire the whiner, the troublemaker, or the sharp-tongued twit that ticks off customers and drives coworkers crazy. But somehow...
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