Heaven knows I’ve commented enough about poor communication: salespeople who talk more than they listen, healthcare professionals who treat...
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If you’re an entrepreneur, marketer, sales professional, scientist, healthcare provider, financial advisor, or HR executive, on occasion you’ll...
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A recent renovation in our home due to a water leak became almost a 4-month, full-time job for my husband. Sharing some of the customer-service...
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The father with his kids in tow yelled a couple of obscenities at the gate agent. “Why won’t you just open that door and let us on that...
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Need someone to “get it”? And if they “get it,” do you expect them to follow through? Then that takes thoughtful communication. 1....
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As a manager, your hear questions every day. Some serious; some trivial. “What do you hear about the merger plans?” “Is our budget...
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