You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...
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In the movie Jerry Maguire, Tom Cruise barges into his home after an argument and long separation from his wife, starts an explanation meant as an...
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Whether delivering a presentation, meeting with a client in the heat of a crisis, or battling with your teen over curfews, how you respond to a...
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You rush into your office early at 7:30 to get a jump on the day. Your overflowing inbox shows several emails marked urgent. But they’ll need...
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Salespeople are typically the nicest people in the room. They ask about your family. They laugh at your stories. They empathize with your hard...
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Whether delivering a presentation to clients or your own executive team, delegating, or passing someone in the hallway, leaders get questions....
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