In today’s world, we work, live, and die by email. Okay, I exaggerate. But it’s hard to get through a week without weeding your way through an...
Read more(This column first appeared on CEOWorld.Biz) For more than three decades, I’ve been reading other people’s mail. That is, corporate emails to...
Read moreSalespeople typically do a great job in engaging customers and presenting their service or product. But occasionally, a salesperson stuns you....
Read more(This article first appeared on the Microsoft blog here.) The mantra for many every new year: Faster. Better. Cheaper. Applied to communication,...
Read moreThanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in...
Read moreFrom time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive...
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