fewer emails

Send Fewer Emails to Engage Deeper—and Lighten Your Load

Tim, a friend of mine back in college, had the weird habit of setting his alarm to go off at 7:00 am on Saturdays when he had no intention of getting...

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email mistakes

3 Mistakes Salespeople Make in Writing Customers

In today’s world, we work, live, and die by email. Okay, I exaggerate. But it’s hard to get through a week without weeding your way through an...

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email productivity

How Much Is Your Email Costing You in Lost Productivity?

(This column first appeared on CEOWorld.Biz) For more than three decades, I’ve been reading other people’s mail. That is, corporate emails to...

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sales communication, marketing communication, business communication

The 10 Commandments of Successful Sales Communication

Salespeople typically do a great job in engaging customers and presenting their service or product. But occasionally, a salesperson stuns you....

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business, communication, productivity, leadership

4 Ways to Maximize Your Business Communication in the New Year

(This article first appeared on the Microsoft blog here.) The mantra for many every new year: Faster. Better. Cheaper. Applied to communication,...

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leadership, communication, top 10

Top 10 Communication Blogs From 2018: Did You Miss These?

Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in...

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