In today’s world, we work, live, and die by email. Okay, I exaggerate. But it’s hard to get through a week without weeding your way through an...
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(This column first appeared on CEOWorld.Biz) For more than three decades, I’ve been reading other people’s mail. That is, corporate emails to...
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Salespeople typically do a great job in engaging customers and presenting their service or product. But occasionally, a salesperson stuns you....
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(This article first appeared on the Microsoft blog here.) The mantra for many every new year: Faster. Better. Cheaper. Applied to communication,...
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Thanks for being a reader in 2018. To wrap up the year, I’m re-running 10 of the most popular communication blogs in the last 12 months just in...
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From time to time, most of us will receive some negative feedback either at work or home. You may agree or disagree with it. But often your positive...
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