Insecure worried young woman holding laptop feels awkward

5 Things You Communicate Without Ever Saying a Word

Privacy has become a hot issue on social media. But social media aside, your body language may give away much more to your clients, coworkers, and...

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AI robot using computer to chat with customer. Concept of chat bot

Is Your AI Communication Destroying IQ, EQ, ROI, and Your Customer Base?

Forbes first published my article here. Are you tired of talking to chatbots? While such AI uses may be a boon to the productivity of your...

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Attractive young woman delivering presentation

The 5 Best Ways to Put Together and Deliver a Lousy Presentation

(Forbes first published my article here.) Mediocre business presentations rarely melt hearts, mend behavior, or motivate listeners to action....

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Old boss and young male employee in the office

How to Work With a Tyrant, Keep Your Cool, and Ultimately Win

(Forbes first published my article here.) Do you work with or for a tyrant? A colleague? Your boss? Or a client? If so, then you know that tyrants...

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Shocked businessman pointing at himself being in denial against gray background

Is It Wrong to Always Be Right?

Recognize any of these people around you? They must always have the last word in a discussion. They want to “set the record straight” in...

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Silhouette of happy three climbers on the top of the mountain holding hands. Concept of teamwork

6 Leadership Traits Seldom Mentioned

Quick—tick off the leadership traits that you often hear from conference speakers, read in leadership books or blogs, or study in training...

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