Whether you’re talking football, engineering, or acting, you’ve seen the best and brightest make mistakes. Fumbles, crashes, bloopers—the...
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With hecklers it’s not all about you. It’s all about them. They have an attitude and an agenda. As a person of influence, how do you quickly turn...
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The first day I walked into Miss Amos’s literature class, I was scared. Not because of the subject or the fact that this was my first day in a new...
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When coworkers are caught in conflict, do you know how to re-open the lines of communication without getting trapped in the conflict? Do you...
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You may have had your share of bad experiences with salespeople—as I have. But my recent interaction with Martin made the past pale by...
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Excessive talking can be dangerous to your business and your life. Tongue-wagging may not send you to the ER with heart-palpitations, blot clots,...
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