Micromanagers direct. Leaders coach. As a leader, you understand the value of using questions to develop those around you to their highest...
Read moreWhether you’re delivering a presentation, emailing a client, or disciplining your teen, direct communication is good. Damaging communication, on...
Read moreAn executive coaching client shared this goal with me: “I want to become a more inspiring speaker so my employees really become engaged and...
Read moreMeetings often unfold similar to encounters on the playground: Passive and dominating attendees annoy each other and complicate things. So why...
Read moreAs a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond,...
Read moreI recently attended an event where journalist Judy Woodruff interviewed famed architect Santiago Calatrava. That interview surfaced two issues...
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