Hiring the Best Employees

How NOT to Hire Toxic Employees on Your Team

Nobody intends to hire the whiner, the troublemaker, or the sharp-tongued twit that ticks off customers and drives coworkers crazy. But somehow...

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Using Persuasive Language

4 Persuasion Techniques to Help People See Your Point

Bernie Madoff bilked investors of their life savings, pulling off the biggest fraud to date in US history. Charles Ponzi put “Ponzi schemes”...

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Communication without Words

6 Things You Communicate Without Ever Opening Your Mouth

Privacy has become a hot issue on social media. People fear giving up too much information in their profiles, posts, pins, or tweets to...

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Being Confident in the Workplace

Communicating Confidence Versus Arrogance

You’ve probably dealt with people whom you’ve wanted to whop upside the head because of their arrogant attitude. Yet some might argue that...

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Efficient Email Practices

6 Ways to Handle Your Email Faster

I knew we’d reached a crisis point when my octogenarian mom said to me a couple of years ago after dinner out, “I need to get home and do...

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Concise and Proper Language

Can, Uh, You, Ah, Stop Using Word-Fillers?

I’m not being literal because some speakers weary their audiences with more than word fillers (like, so, right, basically, literally, absolutely,...

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