things leaders want to hear

6 Things REAL Leaders Always Want to Hear From Employees

Most people recognize a poor leader’s communication missteps:  Unresponsiveness. Sarcasm. Angry outbursts. Lack of feedback. Little or no...

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coworkers never want to hear

4 Things Your Coworkers NEVER Want to Hear From You

Before founding my own company, I had my share of odd jobs. At age 16, I worked part-time at Six Flags Over Texas. During college and graduate...

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email bottleneck

Is Your Email Inbox a Bottleneck for the Entire Team?

(Forbes first published my article here.) Nobody wants to answer that question with a yes. But then, you yourself may be the least objective...

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presenter problems

The 4 Biggest Complaints Executives Make About Presenters

As you might imagine, during more than three decades of coaching presenters who frequently brief C-suite executives, I become engaged from two...

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email management

Does Your Email Inbox Dictate Your Day—And Should It?

A reporter for Newsday called recently for a comment about his story on executive stress and the connection to email. As I shared stats from my...

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fewer emails

Send Fewer Emails to Engage Deeper—and Lighten Your Load

Tim, a friend of mine back in college, had the weird habit of setting his alarm to go off at 7:00 am on Saturdays when he had no intention of getting...

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