Even professional speakers get nervous before keynotes or presentations. To what degree depends on what’s at stake: Who’s in the...
Read moreAs a leader, you’ve probably asked your team countless times some version of, “Do you understand?” How do team members generally respond? They...
Read more“Don’t you use that tone with me!” Chances are you’ve either heard it from a parent or said it to a teen. Tone carries attitude,...
Read moreConnectivity doesn’t equal connection. Show me a workplace where everyone is connected 24/7 by email, instant messaging, social media, and...
Read moreTransparency is not for wimps. Leaders rarely intend to deceive. Confusion, miscommunication, and even deception just happen through neglect....
Read more(This article originally appeared here on Forbes on May 19, 2018.) When it comes to commitments, there are two kinds of people in the marketplace:...
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