persuasion tips, sales, persuasion, presentations

Unusual Persuasion Tactics You’ll Find Hard to Believe

(This blog first appeared on Forbes.com here.) Life unfolds as a series of persuasive interactions—to get a date, a mate, a job, a promotion, a...

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credibility

How to Boost Your Credibility at Work

(This blog first appeared on Forbes.com here.) Credibility is hard to earn and easy to lose. People judge you not only based on your job...

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email overload, email management, email productivity

Communication Is About the Time, Not the Tools — Really!

(Special thanks to Microsoft Office, the sponsor of this article. Their Modern Workplace webcast Organized Communication: Avoiding Information...

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confident communicator, communication skills, communicate like a leader

How to Communicate Like a Confident Leader

  (My blog first appeared on Forbes.com here) As a keynoter, when I ask audience members to call out attributes of executive presence, they...

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management, personality conflict, managing somebody you don't like

4 Ways to Manage People You Don’t Like

  Sooner or later, you’re going to be put in charge of a project, team, or department where you’ll discover that you’re working with...

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communication expert, keynote speaker

6 Ways Real Leaders Turn Insincerity Into Inspiration

The biggest barrier between leaders and followers is distrust. And the window dressing for distrust is insincerity. People put up with a lot of...

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