Sooner or later, you’ll be called on to introduce someone—at an industry meeting, a client event, or a community gathering. And you don’t...
Read moreAfter registering to attend a writer’s conference, I began to see a thread of emails land in my inbox about the upcoming event. An inexperienced...
Read moreA recent renovation in our home due to a water leak became almost a 4-month, full-time job for my husband. Sharing some of the customer-service...
Read moreLeadership—or the lack of it—has been the theme of the last decade. From political pundits, to convention keynoters, to sports team coaches,...
Read moreI’ve never met a manager who intended to demoralize their staff. Many do. But that’s not their intention. In talking with them or those...
Read moreA leaking water pipe inside our house recently caused damage that entailed major renovations. As the various work crews came in and out over the...
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