Disrespectful Communication Habits

Rudeness Alert: 16 Things That Show Disrespect and Damage Relationships

Is my sensor out of whack, or are people becoming less civil toward each other? It’s irritating enough when you receive the rude treatment as...

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Are You Passive or Aggressive

5 Ways to Communicate With a Passive-Aggressive Person

Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she...

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Using Your Language Wisely

20 Favorite Communication Quotations

A great turn of phrase grabs my attention and tickles my thoughts for hours. If you’ve read any of my books, then you know that I sprinkle them...

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Getting the Signal From Your Boss

10 Signs Your Boss Doesn’t Like Your Work—And How to Change Things!

Natalie looked distraught as she waited at the end of the line for me to finish shaking hands with other audience members. “I know you’ve...

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Improving Leadership and Communication

The ONE Question Managers Must Answer—Correctly

As a manager, your hear questions every day.  Some serious; some trivial.  “What do you hear about the merger plans?” “Is our budget...

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Good First Impressions

10 Ways to Get Your Point Across Persuasively

Most people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...

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