leadership communication

How Leaders Communicate Differently From Divas and Deadbeats

Leaders talk often about data and metrics—and new AI possibilities. But some roles and activities defy measurement. For the most part, leadership...

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telling your story

3 Essentials in Telling Your Story to Insiders

Most professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and...

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Dump That Part of Your Communication People Skip

When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers...

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loyalty

Communicate Personal Loyalty as a Leader

It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of...

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interview questions

4 Interview Questions to Avoid Hiring Toxic Employees

Your success often depends on the emotional intelligence of people you hire in strategic positions. That means you need to make hiring decisions...

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hiring interview

Structuring the Hiring Interview

In my first few years as owner/CEO of a small business, I wasted far too much time in interviewing job applicants. My habit was to ask a few softball...

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