Last week’s post presented seven reasons to write rather than talk to your employees, suppliers, and strategic partners: Allows time to...
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The US has just come through a political mine field—most referencing texts, emails, phone calls, and meetings as proof of either guilt or...
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If salespeople learn anything about selling, they understand this foundational truth: Questions lead to customers. The customer who asks no questions...
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Change almost always meets resistance. If all policies met a receptive audience, you’d be working in Utopia. So if you’re up for dealing with...
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Millennials aren’t the only generation that demands frequent feedback and expects to advance quickly up the career ladder. In fact, HR typically...
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“Never got a response to my email.” “They never followed through on my recommendation.” “I’d definitely like to have a seat at the table...
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