job promotion

How to Make It Easy and Painless for Your Boss to Promote You

(Forbes first published my article here.) Let’s get real: You may be doing stellar work—and still feel stalled in your current job. Just...

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communication habits

8 Communication Habits to Make You a Better Leader

Emotional instability, for whatever reason, can infect the workplace and lower productivity as surely as malfunctioning equipment. Often, the person...

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avoid in email

7 Topics You Should Never Address in Email

(Forbes first ran my article here.) If there’s one key communication lesson we learn from politicians and corporate professionals who end up in...

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bland writing

Is Your Writing Too Bland to Become Your Brand?

What does your writing—email, texts, social media posts, website, proposals, books—say about your personal brand? For all the words you speak...

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Likeability

How Language Makes You Likeable—or Not!

Following the 2020 Supreme Court Justice Confirmation hearings and the presidential and vice presidential debates, you heard the pundits as well as...

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coaching communication

How to Coach With Feedback That’s Useful and Well Received

Ask any manager what they dislike most about their job, and they’ll respond quickly with something like this: “Giving negative feedback.” Or:...

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