telling your story

3 Essentials in Telling Your Story to Insiders

Most professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and...

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Dump That Part of Your Communication People Skip

When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers...

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loyalty

Communicate Personal Loyalty as a Leader

It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of...

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interview questions

4 Interview Questions to Avoid Hiring Toxic Employees

Your success often depends on the emotional intelligence of people you hire in strategic positions. That means you need to make hiring decisions...

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hiring interview

Structuring the Hiring Interview

In my first few years as owner/CEO of a small business, I wasted far too much time in interviewing job applicants. My habit was to ask a few softball...

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first-impressions

How to Reverse a Bad First Impression

You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that...

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