(Forbes originally published my article here.) Yes, yes, I know most businesses are continually soliciting clients and prospects—not trying to...
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(Forbes first published my article here.) When I mentioned business writing several years ago to a manager, he made a rather odd comment: “Our...
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(Forbes first published my article here.) Payment on the client’s invoice was 55 days past due. The first email asking for a “status” on...
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We often hear the phrase “tone deaf” in political circles. By that, people mean someone is oblivious to what others are feeling, thinking, and...
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My most valuable learning experience in graduate school also happened to be my most humiliating. Having read the first hundred pages of my master’s...
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Whether you’re talking football, engineering, or acting, you’ve seen the best and brightest make mistakes. Fumbles, crashes, bloopers—the...
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