Direct Leadership Communication

5 Ways to Sift Damage from Direct Communication

Whether you’re delivering a presentation, emailing a client, or disciplining your teen, direct communication is good. Damaging communication, on...

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Engaging Public Speaking

4 Misconceptions About How to Be an Engaging Speaker

An executive coaching client shared this goal with me:  “I want to become a more inspiring speaker so my employees really become engaged and...

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Handling Dominant Personalities

How to Control Dominators in Meetings

Meetings often unfold similar to encounters on the playground: Passive and dominating attendees annoy each other and complicate things. So why...

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Using Clear and Concise Communication

4 Ways Leaders Make Their Communication Clear

As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond,...

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Handling Interviews from the Audience

Interviewing, Emceeing, Q&A From the Audience: Tips for Difficult Situations

I recently attended an event where journalist Judy Woodruff interviewed famed architect Santiago Calatrava. That interview surfaced two issues...

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Running Efficient Staff Meetings

8 Ways to Improve the ROI of Staff Meetings

Ray, our COO many years ago, used to start meetings with 10-15 minutes of chit-chat. While his intention was to promote socializing, the effect was...

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