Ask any manager what they dislike most about their job, and they’ll respond quickly with something like this: “Giving negative feedback.” Or:...
Read more
The standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this:...
Read more
Back in high school, the kids called it snitching. Teachers, trying not to be complicit in the tattling but also wanting to build a positive...
Read more
Nobody decides to be a poor communicator. They become ineffective through neglect. Instead of mindful, intentional communication, they adopt clichés...
Read more
(Forbes first published my article here.) In addition to unrest in the streets, incivility crops up in the workplace all too often. Many offer...
Read more
Cyberbullying has received increased attention during the last few years, focusing primarily on children and teens. But adults can be bullying...
Read more
