The standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this:...
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Back in high school, the kids called it snitching. Teachers, trying not to be complicit in the tattling but also wanting to build a positive...
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Nobody decides to be a poor communicator. They become ineffective through neglect. Instead of mindful, intentional communication, they adopt clichés...
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(Forbes first published my article here.) In addition to unrest in the streets, incivility crops up in the workplace all too often. Many offer...
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Cyberbullying has received increased attention during the last few years, focusing primarily on children and teens. But adults can be bullying...
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Many so-called experts today talk about leadership who’ve never led anything more complex than a high-school marching band. They offer principles...
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