ramble

Bring the Rambling Show-Off to a Stop

You run into ramblers everywhere: On a Zoom webinar. In the board room. In your training class. The reasons vary: They have extensive experience....

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hypothetical question

How to Keep Hypotheticals From Burying You

Suppose you’re in a staff meeting or rolling out a new policy in an all-hands meeting, and Rani, an employee, poses this question to you: “You...

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advisory board

Do You Need a Personal “Advisory Board” as a Leader?

Not a board of directors. Not a mentor. But do you need a team of trusted advisors as a sounding board to help you grow your leadership skills?...

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merger chaos

How Not to Manage Merger Chaos

Big Bank acquired our Small Bank mid-month (real names removed to protect the guilty). Small Bank notified customers a month prior to the merger...

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leadership communication skills

Great Leaders Master 3 Skills Early

When you think of great leaders, what image comes to mind? For many, they envision a well-known CEO granting an TV interview or see a politician...

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leadership communication

How Leaders Communicate Differently From Divas and Deadbeats

Leaders talk often about data and metrics—and new AI possibilities. But some roles and activities defy measurement. For the most part, leadership...

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