Handling hostile questions can be more than an uncomfortable five minutes with your project team or an embarrassment with your executive...
Read moreWhether delivering a presentation, meeting with a client in the heat of a crisis, or battling with your teen over curfews, how you respond to a...
Read moreThe elevator speech is dead. That was my pronouncement in last week’s blog. The reasons: Elevator speeches are too vague, too canned, too...
Read moreTen years ago, clients asked me to help their sales teams to perfect their elevator speech. Not anymore. It’s dead. Nobody has time to listen to...
Read moreSalespeople are typically the nicest people in the room. They ask about your family. They laugh at your stories. They empathize with your hard...
Read moreNot everyone longs to be THE boss of a large team or organization. But given a choice, most of us would like to BE our own boss. We want the...
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