Presentation Skills Expert

Out of Time in a Business or Sales Presentation? Do’s & Don’ts

It happens to the best of keynoters, business presenters, and sales professionals. No matter their experience or how often they’ve rehearsed, the...

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Information Within a Presentation

Giving a Data-Driven Technical Presentation

If you’re an entrepreneur, marketer, sales professional, scientist, healthcare provider, financial advisor, or HR executive, on occasion you’ll...

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Poor Customer Service Lessons

10 Lessons Learned in Surviving Poor Customer Service

A recent renovation in our home due to a water leak became almost a 4-month, full-time job for my husband.  Sharing some of the customer-service...

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Presentation and Leadership Skills

4 Things Business Presenters Can Learn from Painters

A leaking water pipe inside our house recently caused damage that entailed major renovations. As the various work crews came in and out over the...

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Using Persuasion Techniques

5 Ways to Get Your Point Across Persuasively

Need someone to “get it”?  And if they “get it,” do you expect them to follow through? Then that takes thoughtful communication. 1....

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Money Management Skills

Money to Grow On—When to Save Seriously and Spend Lavishly

One of the biggest decisions small businesses face is how to spend profits wisely to grow, and how to stay profitable when the economy slows and...

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