Listening to the media grilling and public outcry after politicians of both parties open their mouths, I often think to myself: “How that’s...
Read moreThe client doesn’t return your call. The doctor’s office forgets to call with the test results. A colleague never makes the introduction she...
Read moreNot everyone wants to be a novelist. Most people would settle for writing a text message without the auto-correct feature turning an accurately...
Read moreIf you’ve been a victim of these communication insults, then you know a slap upside the head can feel softer than these blows to the heart....
Read moreLet’s face it: Some people are off-putting. Unfortunately, they don’t self-identify. They simply blunder through life either a) clashing...
Read moreMany professionals fear speaking to their boss or a roomful of strangers not because of the planned presentation, but for the unplanned: What if...
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