I’m not being literal because some speakers weary their audiences with more than word fillers (like, so, right, basically, literally, absolutely,...
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The desire to be memorable doesn’t necessarily represent ego. It might, sure. But helping your clients, coworkers, or even your friends keep...
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Listening to the media grilling and public outcry after politicians of both parties open their mouths, I often think to myself: “How that’s...
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The client doesn’t return your call. The doctor’s office forgets to call with the test results. A colleague never makes the introduction she...
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Not everyone wants to be a novelist. Most people would settle for writing a text message without the auto-correct feature turning an accurately...
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If you’ve been a victim of these communication insults, then you know a slap upside the head can feel softer than these blows to the heart....
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