You’ve probably dealt with people whom you’ve wanted to whop upside the head because of their arrogant attitude. Yet some might argue that...
Read more
I’m not being literal because some speakers weary their audiences with more than word fillers (like, so, right, basically, literally, absolutely,...
Read more
The desire to be memorable doesn’t necessarily represent ego. It might, sure. But helping your clients, coworkers, or even your friends keep...
Read more
Listening to the media grilling and public outcry after politicians of both parties open their mouths, I often think to myself: “How that’s...
Read more
The client doesn’t return your call. The doctor’s office forgets to call with the test results. A colleague never makes the introduction she...
Read more
Not everyone wants to be a novelist. Most people would settle for writing a text message without the auto-correct feature turning an accurately...
Read more
