Have you ever awakened at 3:00 a.m., rehashing a conversation from earlier in the day? Why didn’t I think to say X? Or if I had just commented that...
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My husband will be the first to tell you that he’s not a fixer-up kind of guy. He can change a lightbulb, but if anything else goes wrong around...
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In a past organization, I routinely interacted with an employee who just couldn’t bring himself to admit being wrong about anything. No matter if...
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Often these days, while listening to pundits and politicians, I feel the urge to flash a warning label across the TV screen: —Opinion, Not...
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Change usually involves a period of chaos until people struggle through it to success. Even the world’s most powerful software requires a learning...
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Have you ever become frustrated searching a company’s website, trying to find an answer to a simple question or a phone number to call for help?...
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