Everybody spins—to get a date, a mate, a job. Spinning simply means putting your best foot forward by telling your story of what happened with...
Read moreEven professional speakers get nervous before keynotes or presentations. To what degree depends on what’s at stake: Who’s in the...
Read moreAs a leader, you’ve probably asked your team countless times some version of, “Do you understand?” How do team members generally respond? They...
Read more“Don’t you use that tone with me!” Chances are you’ve either heard it from a parent or said it to a teen. Tone carries attitude,...
Read more(This article first appeared on Forbes.com here.) “Never heard back on that.” “They never took serious action on my recommendation.” “Sure...
Read moreConnectivity doesn’t equal connection. Show me a workplace where everyone is connected 24/7 by email, instant messaging, social media, and...
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