Enhance Relationships with Clients

10 Traits That Make You More Likable

You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...

Read more
Proper Leadership Language

5 Words Leaders Seldom Use—And What to Choose Instead

The essence of leadership is communication.  As a leader, your words have the power to motivate or demoralize, inspire or discourage, clarify...

Read more
Asking Good Questions

Leaders, Are You Asking Enough Questions in These 4 Core Categories?

Micromanagers direct. Leaders coach. As a leader, you understand the value of using questions to develop those around you to their highest...

Read more
How to Write a Book Fast

10 Best Tips on How to Write a Book Fast—From the Author of 47

Is writing a book one of your goals for the new year? If so, these 10 tips can make the difference between dickering and done. Now that I’m...

Read more
Direct Leadership Communication

5 Ways to Sift Damage from Direct Communication

Whether you’re delivering a presentation, emailing a client, or disciplining your teen, direct communication is good. Damaging communication, on...

Read more
Engaging Public Speaking

4 Misconceptions About How to Be an Engaging Speaker

An executive coaching client shared this goal with me:  “I want to become a more inspiring speaker so my employees really become engaged and...

Read more