management, personality conflict, managing somebody you don't like

4 Ways to Manage People You Don’t Like

Sooner or later, you’re going to be put in charge of a project, team, or department where you’ll discover that you’re working with someone...

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communication expert, keynote speaker

6 Ways Real Leaders Turn Insincerity Into Inspiration

The biggest barrier between leaders and followers is distrust. And the window dressing for distrust is insincerity. People put up with a lot of...

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Micromanager

Are You a Micromanager? 6 Signs

No one proudly wears the label of micromanager. Yet the workplace overflows with them. Here’s how to identify them on your team before you err...

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bad business communication habits

10 Bad Business Communication Habits That Ruin Relationships

Few people admit to bad communication habits—much less habits that can cost them a job or a contract. Yet, we all see some of the following...

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State of the Union

State of the Union Speech Analysis

As an executive speech coach, I’ve become accustomed to analyzing State of the Union speeches and presidential debates for many...

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Proper Communication Techniques

Do You Hear the Shocking Sound of Silence From Customers?

Some silences can be more painful than others: The thank-you note that never arrives. The dinner invitation that goes unanswered. The job...

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