business empathy

How Can Empathy Be Bad for Business?

If you’ve ever watched TV coverage after a crazed killer has gunned down innocent victims in a shooting rampage and felt your own muscles tighten...

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Micromanaging Boss

How to Stop a Micromanaging Boss

Maybe you haven’t worked for a micromanaging boss, but no doubt you’ve heard about them. Employees buzz about these bosses over lunch, complain...

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job promotion

How to Make It Easy and Painless for Your Boss to Promote You

(Forbes first published my article here.) Let’s get real: You may be doing stellar work—and still feel stalled in your current job. Just...

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communication habits

8 Communication Habits to Make You a Better Leader

Emotional instability, for whatever reason, can infect the workplace and lower productivity as surely as malfunctioning equipment. Often, the person...

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avoid in email

7 Topics You Should Never Address in Email

(Forbes first ran my article here.) If there’s one key communication lesson we learn from politicians and corporate professionals who end up in...

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bland writing

Is Your Writing Too Bland to Become Your Brand?

What does your writing—email, texts, social media posts, website, proposals, books—say about your personal brand? For all the words you speak...

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