Improving Leadership and Communication

The ONE Question Managers Must Answer—Correctly

As a manager, your hear questions every day.  Some serious; some trivial.  “What do you hear about the merger plans?” “Is our budget...

Read more
Good First Impressions

10 Ways to Get Your Point Across Persuasively

Most people have their mind made up about everything—politics, social issues, business decisions. Just ask them. Very few people will invite...

Read more
Giving Sales Presentations

10 Ways Leaders Use Fear in Public Speaking

  You’ve read about the survey that reports people fear speaking in public more than death, along with all the advice about how to overcome...

Read more
Writing Business Emails

Does Your Writing Reveal Secrets About Your Leadership Style?

  Keith, the president of a Fortune 500 company, called with an intriguing assignment—one that I’ve never been asked to repeat anywhere...

Read more
Executive Communication Coaching

Be Brief or Be Dismissed as a Leader: 6 Best Practices

  Leaders think strategically, understand the critical link between focus and clarity, and appreciate the value of time.  So fewer and fewer...

Read more
Social Business Practices

5 Reasons You Need Coaches at Work

Life coaches and personal trainers seem to be the new status symbol.  From corporate CEOs to the nineteen-year-old French student, everyone’s...

Read more