Taking Alone Time is Beneficial

Stop Communicating 24/7; Rejuvenate With Solitude

“It’s been a crazy-busy summer.” “We’ve been playing catch-up all quarter.” “I’m meeting myself coming and going. I was...

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How Smart Leaders Arrive at Dumb Decisions

How Smart Leaders Arrive at Dumb Decisions

Ever find yourself in an organization or on a team that’s struggling because of a leader’s poor decision? You sit back and reflect on the...

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Reasons to Apologize

The Payoff for Apologies—And the Penalties for Their Absence

The father with his kids in tow yelled a couple of obscenities at the gate agent. “Why won’t you just open that door and let us on that...

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Emails and Your Reputation

Are Your Emails Ruining Your Reputation?

World War II veterans heard the warning “Loose lips sink ships.” Today’s corollary is that loose lips and lengthy clips may limit risks with...

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Proper Communication Techniques

Communication Cures for People Who Avoid Conflict at All Costs

––“Are you okay with this?” ––“Anybody have a problem with that?” ––“Somebody has probably already said this, but...

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Using Persuasion Techniques

5 Ways to Get Your Point Across Persuasively

Need someone to “get it”?  And if they “get it,” do you expect them to follow through? Then that takes thoughtful communication. 1....

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