Some silences can be more painful than others: The thank-you note that never arrives. The dinner invitation that goes unanswered. The job interview...
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You’ve heard it said that people do business with people they like. But they also believe people they like, help people they like, hire people...
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The essence of leadership is communication. As a leader, your words have the power to motivate or demoralize, inspire or discourage, clarify...
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Micromanagers direct. Leaders coach. As a leader, you understand the value of using questions to develop those around you to their highest...
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Whether you’re delivering a presentation, emailing a client, or disciplining your teen, direct communication is good. Damaging communication, on...
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An executive coaching client shared this goal with me: “I want to become a more inspiring speaker so my employees really become engaged and...
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