“Don’t you use that tone with me!” Chances are you’ve either heard it from a parent or said it to a teen. Tone carries attitude,...
Read more(This article first appeared on Forbes.com here.) “Never heard back on that.” “They never took serious action on my recommendation.” “Sure...
Read moreConnectivity doesn’t equal connection. Show me a workplace where everyone is connected 24/7 by email, instant messaging, social media, and...
Read moreTransparency is not for wimps. Leaders rarely intend to deceive. Confusion, miscommunication, and even deception just happen through neglect....
Read moreThis common question sounds like “How much money will I need for retirement?” It’s not uncommon for presenters to walk into a...
Read moreNobody intends to be a bad boss. Managers aspire to earn the respect of their team, engage their people in the mission, and win their loyalty...
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