Ask any manager what they dislike most about their job, and they’ll respond quickly with something like this: “Giving negative feedback.” Or:...
Read moreThe standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this:...
Read moreBack in high school, the kids called it snitching. Teachers, trying not to be complicit in the tattling but also wanting to build a positive...
Read moreYou often hear it said that “everybody has a book in them.” And according to a Wall Street Journal survey, about 80 percent of the population...
Read moreNobody decides to be a poor communicator. They become ineffective through neglect. Instead of mindful, intentional communication, they adopt clichés...
Read more(Forbes first published my article here.) In addition to unrest in the streets, incivility crops up in the workplace all too often. Many offer...
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